1) Get a small Clue There have been 2 major Holidays in the past 2 weeks...
2) Things take time..
3) Sending more than 1 support ticket just bogs down the system they have...
4) They have a right to turn your request at any time for any reason they want..
5) Being Rude here wil not help things at all...
6) Guards and Mentors are here to give Advise not solve your problems..
7) Send a message to Helpdesk here on the forums you will get far better results then just posting here...
Have a Great day stay calm and thingswill be okay..